Privacy policy

 

Last updated: August 2026

The SB Collection ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from thesbcollection.com (the "Store").

1. Who We Are

The SB Collection is operated by Shampaa Bhushan, based in India. For any privacy-related queries, contact us at: shampaa.bhushan@gmail.com

2. How We Collect Your Information

We collect information when you:

  • Visit or browse our Store
  • Place an order (physical prints, digital downloads, or commissions)
  • Create an account or subscribe to our mailing list
  • Contact us directly

Information collected includes your name, email address, shipping address, phone number, payment details, and browsing behaviour on our Store.

3. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Deliver digital downloads to your email
  • Issue GST-compliant tax invoices (for Indian customers)
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our Store and marketing communications (with your consent)

4. Sharing Your Information with Third Parties

To operate our Store and fulfil orders, we share your data with the following third parties:

  • Shopify Inc. — Our Store is hosted on Shopify. Shopify processes your data as part of providing our e-commerce platform. Learn more at Shopify's Consumer Privacy Policy. Shopify may process your data in countries outside your own.
  • Print-on-Demand Partners (Gelato, Printful, or similar) — For physical print orders, your name and shipping address are shared with our fulfilment partner to produce and ship your order.
  • Digital Delivery App (Pendora / LDT Digital Downloads) — For digital product orders, your email and order details are shared to facilitate automatic file delivery.
  • Payment Processors (Razorpay, and others as applicable) — Payment transaction data is handled securely by our payment provider. We do not store your full card details.
  • Marketing & Analytics Tools — We may use tools such as Google Analytics or Meta Pixel to understand Store traffic and run advertising. These tools may use cookies to collect browsing data.

We do not sell your personal information to third parties.

5. Cookies

Our Store uses cookies to enhance your browsing experience, remember your preferences, and support analytics and advertising. You can manage cookie preferences via the cookie banner on our Store or through your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for tax and legal compliance (typically 7 years for financial records under Indian law).

7. Your Rights

Depending on where you are located, you may have the following rights:

  • All customers: Right to access, correct, or delete your personal data. Contact us at shampaa.bhushan@gmail.com.
  • EU/UK customers (GDPR): Right to access, rectification, erasure, restriction of processing, data portability, and the right to object. You also have the right to lodge a complaint with your local data protection authority.
  • Lawful basis for processing (GDPR): We process your data on the basis of contract performance (to fulfil your order), legal obligation (tax compliance), and legitimate interests (Store improvement and fraud prevention). Where we rely on consent (e.g. marketing emails), you may withdraw it at any time.

To opt out of Shopify's data sharing, visit: https://privacy.shopify.com

8. Data Security

We take reasonable technical and organisational measures to protect your data. Our Store is hosted on Shopify, which undergoes SOC 1 and SOC 2 compliance audits every 6 months.

9. International Data Transfers

Your data may be transferred to and processed in countries outside India, including by Shopify (Canada/USA) and our fulfilment partners. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to review this page periodically.

11. Contact Us

For any privacy-related questions or data requests: Email: shampaa.bhushan@gmail.com Store: thesbcollection.com